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Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
These guides provide information about the vehicle that is useful to emergency response personnel. You may find ERGs available for many types of vehicles, but most OEMs focus on how to handle a high-voltage (HV) vehicle that has been involved in a collision.
For Subaru, these guides are available and require a subscription to download.
Here are step-by-step instructions on how to find a Subaru ERG:
- Go to techinfo.subaru.com
- Enter username and password
- Click Login
- Type Emergency Response Guide in Search Keywords box (right side of webpage)
- Click Search
- Click strong>Download icon to view document (right side of webpage)
Check out the OEM Emergency Response Guides: National Highway Traffic Safety Administration - UPDATE article for step-by-step instructions as another way to access Subaru ERGs.
It’s important to remember that the ERGs do not provide all the necessary information to repair HV vehicles. The OEM procedure and precautions always need to be followed to ensure the safety of the technician, as well as a complete, safe, and quality repair.
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