Adoption of a Learning Culture Key to KPI Success – How a New I‑CAR Role Can Help

The adoption of a strong learning culture within a business, as well as sound production management principles, will not only help improve bottom line results, but will also bring additional value in understanding a technician’s abilities or inabilities and knowing how to close any knowledge gaps a shop may uncover among its staff.

Recently, I‑CAR launched a new Production Management role. This new role features Industry-defined training that helps to quickly assess and solve complex problems facing shop production — without sacrificing complete, safe and quality repairs. This role was developed to fill a need as requested by the industry. I-CAR's solution was to design the training that targets the needs of the production manager by using industry subject matter experts with over 200 years of production management experience to aid in the course design.

The new courses are designed to provide emphasis on active problem solving, fostering a learning culture, and maximizing shop productivity.

The ten ProLevel 1 courses in this role are purpose built to include online, virtual, and live delivery. This tailors the learning experience to match the content and how it’s being delivered.

All ten courses are taught in sequential order with each course building upon the previous course; this decreases redundancy and increases efficiency.

Check out the courses in the Production Management role.

On the website, you will find links to product sheets that provide more detail about each course. Additional information on this new PDP role can be found on the I-CAR website and in this video.


  • Corrosion Protection Guidelines: Ford/Lincoln - UPDATE Monday, 4 February 2036

    A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that, left untreated,...

  • Repairer Driven News: Rivian Updates Door Handle Procedure Sunday, 4 February 2035

    Repairer Driven News (RDN) released an article featuring an updated Rivian procedure.

  • Back-To-Basics: Tire Tread Pattern Wednesday, 11 June 2025

    Sometimes going back-to-basics can make the difference between a quality repair and a failed repair. Let’s see how to identify tire tread patterns and their repair considerations.

  • Rivian Restraints Wiring Thursday, 5 June 2025

    The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Rivian's position on this subject.

  • Non-SRS Wiring Repairs: Rivian Thursday, 5 June 2025

    What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As...

  • High-Voltage Handling And Storage Considerations: Mazda Wednesday, 4 June 2025

    High-voltage (HV) vehicles have some special considerations for handling and storing HV batteries and other components. The dangers of HV batteries are potential even after removal which is why...

  • I-CAR Repairers Realm: Lateral Tension Dent Removal - Now Available Wednesday, 28 May 2025

    I-CAR had a discussion on KECO tools for lateral tension dent removal.

  • I-CAR Just In Time: Proper Tire Mounting Tuesday, 27 May 2025

    Sometimes seeing is understanding, that’s why I-CAR's technical team created the Just in Time video series to guide you through a variety of collision repair topics from ADAS and EVs to repair tips...

  • Step-By-Step: Submitting ALLDATA Library Request Friday, 23 May 2025

    Per your requests, here are the step-by-step instructions for submitting a library request in ALLDATA.

  • Back-To-Basics: Weldable Seam Sealer Thursday, 22 May 2025

    Sometimes, going back to the basics can make the difference between a quality repair and a failed repair. When researching some OEM body repair manuals (BRMs), you may find callouts for the use of...