OEM Emergency Response Guides: Nissan/INFINITI

Are you looking for OEM emergency response guides (ERGs)? The RTS team has located these guides and either houses them on the Repairability Technical Support (RTS) website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

These guides provide information about the vehicle that is useful to emergency response personnel. You may find ERGs available for many types of vehicles, but most OEMs focus on how to handle a high-voltage (HV) vehicle that has been involved in a collision.

For Nissan/INFINITI vehicles, these guides can be accessed for free and do not require a subscription.

Here are step-by-step instructions on how to find an ERG on the service site:

  1. Go to the www.nissan-techinfo.com or www.infiniti-techinfo.com
  2. Select your country on the map
  3. Click on the View Nissan Publications/View INFINITI Publications button
  4. Open the Publication Type dropdown (right-hand side of webpage)
  5. Select First Responders Guide
  6. Select the Model and Year from the dropdown
  7. Click Search
  8. Choose the document from the search results
  9. Click on the blue "eye" icon to the right of the document title

It is important to note that ERGs do not provide all necessary information to repair HV vehicles. OEM precautions and procedures always need to be used in order to ensure the safety of technicians, as well as a complete, safe, and quality repair.

For additional Nissan/INFINITI information, check out the following pages:
Nissan OEM Information
INFINITI OEM Information

Additional I-CAR Collision Repair News you may find helpful:

Related I-CAR Courses