I-CAR Collision Reporter - The Virtual Issue

The thirteenth installment of the I-CAR Collision Reporter - The Virtual Issue has been released. This issue focuses on the changes the industry has experienced in the wake of the COVID-19 pandemic.

In this latest edition, you will find articles on the benefits of focusing on training during this COVID-19 related business slowdown, the rise of virtual claims, and an example of how a learning institution transitioned to 100% virtual almost overnight.

This edition also includes a panel discussion that dives into how education and training are front and center in this rapidly changing world, and how online training plays an ever-increasing role.

In addition, there is an article about I-CAR’s RTS team and their collaboration with Hyundai on the release of body repair manuals (BRM) in the United States.

For more information on this issue and to access prior editions, check out the I-CAR Collision Reporter webpage.

Additional I-CAR Collision Repair News you may find helpful:

  • Your 2025 Favorites: Top Articles Friday, 16 January 2026

    As 2026 rolls in, we can reflect back on what the previous year had to offer. Let's take a look at some of the collision industry information you've been most interested in from this past year....

  • App-Based Connected Services Considerations: Toyota/Lexus Thursday, 15 January 2026

    Have you had the experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may...

  • Digital Key Considerations: Toyota/Lexus Thursday, 15 January 2026

    The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner...

  • Nissan/INFINITI Position Statements: Advanced Driver Assistance System Components Thursday, 8 January 2026

    Nissan/INFINITI released position statements on the use of salvaged, aftermarket, and "secondary-market" advanced driver assistance systems (ADAS) components.

  • I-CAR Repairers Realm: RTS 2025 Year In Review - Now Available Tuesday, 6 January 2026

    I-CAR had a discussion on the Repairability Technical Support (RTS) 2025 year in review.

  • Ford On Target 2025: Volume 4 Monday, 5 January 2026

    Ford has released the fourth installment of their On Target publication for 2025.

  • Structural Sectioning Procedures: Ford/Lincoln - UPDATE Friday, 19 December 2025

    Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the...

  • Body Repair Manual Symbols: Hyundai Wednesday, 17 December 2025

    While looking at repair procedures in a body repair manual (BRM) you may notice that symbols are used to indicate specific operations or parts to be used during the repair process. Most BRMs provide a...

  • Body Repair Manual Symbols: Genesis Wednesday, 17 December 2025

    While looking at repair procedures in a body repair manual (BRM) you may notice that symbols are used to indicate specific operations or parts to be used during the repair process. Most BRMs provide a...

  • App-Based Connected Services Considerations: BMW Wednesday, 10 December 2025

    Have you had an experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and...