General Motors Goes Beyond Written Procedures

We’ve shared that OEMs like FCA, Honda/Acura, and Kia have videos within their procedures. Now, General Motors (GM) has added videos to various procedures in service manuals at

The vehicle specific videos appear in some of the procedures of the body repair manual, as well as other various locations throughout the service manual. For example, the 2019 Chevy Silverado has a video showing the sectioning procedure of the “Body Front Structure Parts Replacing” in the collision repair category of the service manual. Another area where videos are present for the 2019 Silverado is the Engine Mechanical category. The 2019 Chevrolet Malibu has videos for Hybrid/EV Controls showing how to disconnect certain components of the high-voltage system. These videos can be found and viewed by selecting the blue square icon with a “play” symbol within a specific procedure. It is important to know that not all models have videos within their service manual.

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