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Have you had an experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may require special considerations before beginning repairs. Let’s see what Nissan/INFINITI has to say.
Nissan has offered telematic services since 1998 with Compass Link. In 2011, the Nissan Leaf used an in-vehicle telematics communication unit (TCU) and connected services to monitor high-voltage batteries and provide unique electric vehicle (EV) functions.
Nissan/INFINITI uses different terms for their app-based connected services, including:
- NissanConnect, NissanConnect EV, Nissan Connect Services powered by SiriusXM
- INFINITI InTouch
- MyNissan
- MyINFINITI
- Virtual Key
- Intelligent Key
- Telematics Communication Unit (TCU)
Only select Nissan and INFINITI vehicles may be factory equipped to use app-based connected services, others may require dealer-installed equipment. To help determine which models and trim levels use the NissanConnect Features And Package Options or INFINITI Explore Available Packages webpages to help.
The Precautions For Removing Battery Terminal is found in vehicle-specific service information under: General Information ➤ General Information ➤ Precautions. This document contains specific times that have to be considered when performing a low-voltage disconnect.
For EVs, the Point To Be Checked Before Starting Maintenance Work document is found in vehicle-specific service information under: Electric Power Train ➤ EV Control System ➤ Precautions.
The document states: “If the timer air conditioner or timer charge (during EVSE connection) is set, the high voltage system starts automatically even when the power switch is in OFF state.”
The Intelligent Key System/Engine Start Function system description document found in vehicle-specific service information under: Body Exterior, Doors, Roof & Vehicle Security ➤ Security Control System ➤ System Description ➤ System ➤ Intelligent Key System/Engine Start Function.
Per the document: “In the same way as the Intelligent Key, the engine can be started by operating a smartphone using the telematics system function.”
This document includes required vehicle conditions that do not allow a remote start function such as, the hood or doors being open.
Parts procedures, and descriptions related to app-based connected services are found in vehicle-specific service information under:
- Driver Information & Multimedia ➤ Audio, Visual & Navigation System
- Electric Power Train ➤ EV Control Systems
- Electrical & Power Control ➤ Power Supply, Ground & Circuit Elements
- Body Exterior, Doors, Roof & Vehicle Security ➤ Security Control System
For additional Nissan/INFINITI information, check out the following pages:
Nissan OEM Information
INFINITI OEM Information
Additional I-CAR Collision Repair News you may find helpful:
- ADAS, Calibration, And Scanning Article Hotspot
- App-Based Connected Services Considerations
- Collision Information Website Access: Nissan/INFINITI
- Hybrid And Electric Vehicle Article Hotspot
- Step-By-Step: Accessing Nissan Repair Information
- Where Do I Find Other Types Of Information In Nissan/INFINITI?