Jeep has a procedure for resetting the active headrest. The procedures can be found at

Per the 2014 Jeep Cherokee service information, “If the Active Head Restraint (AHR) units have been deployed, both the driver and passenger side units must be reset. You can recognize that an AHR has been deployed by the forward position of the head restraint cushion. If deployed, the AHR units can be manually reset by pressing the head restraint rearward.”

For a short video that shows how to access the Jeep collision repair information, check out the Jeep OEM Information page.

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