I-CAR OEM Technical Information Matrix: What Is It, And How Does It Help? UPDATE

Do you know which vehicle makers have collision repair information available? Do you know where you can go to find that out?

To help the industry with this challenge, I-CAR, with the help of the collision industry, developed an OEM Technical Information Matrix and made it available in 2014. This matrix is a quick-reference guide that is used for identifying the specific type of collision repair information an OEM has available for damage analysis, or for reference during repair.

In 2013, I-CAR held three Advanced Vehicle Repairability Summits at Hoffman Estates, IL; Southfield, MI; and Torrance, CA; to identify the most common problems the repair industry is encountering with repairing lightweight structures. These meetings involved people from several vehicle makers, along with collision industry stakeholders from several industry segments.

One major factor that was discussed at length was the challenge of accessing current OEM collision repair information and repair procedures. To resolve this issue, we needed to determine whether the challenge was due to the information being difficult to obtain or if the information just doesn't exist. To identify the state of OEM collision repair information, I-CAR began developing the OEM Technical Information Matrix.

Matrix categories and their expanded meanings (chart at the bottom of the webpage) that were identified and refined at the summits and are now contained in the matrix.

Pay special attention to the key in the upper right corner of the webpage. The matrix displays IF information is available. The matrix is a guide to get you to the information that you need.

When available, we have included OEM-specific links to supporting I-CAR Collision Repair News articles and documentation to further assist you with your research. Just look for the blue text within the matrix to find the link.

This process is ongoing, some of the fields are still being researched and updated. Some OEMs are still in the process of making this information available to the industry. We continue to work with these OEMs to make more collision repair information available.

Information from the OEM Technical Information Matrix is available on both the RTS website and the RTS app. Each OEM-specific OEM Information page has it broken out for that specific OEM, including links to supporting I-CAR Collision Repair News articles and documentation. On the website, there is a button located under the chart that links to the complete matrix.

The matrix currently does not include categories for mechanical, passive restraints, or electronic systems. An additional matrix for those systems may be developed in the future, based on demand. But in the meantime, make use of this easy-to-use tool whenever you have a question on the availability of OEM collision repair information for a specific vehicle brand.

Additional I-CAR Collision Repair News you may find helpful:

  • Repairer Driven News: Rivian Updates Door Handle Procedure Sunday, 4 February 2035

    Repairer Driven News (RDN) released an article featuring an updated Rivian procedure.

  • 2025 SkillsUSA National Competition Results Monday, 30 June 2025

    The 2025 SkillsUSA National Leadership and Skills Conference took place on June 26, 2025. Every year I-CAR sends volunteers (virtually in 2021) to judge the collision repair technology competition....

  • Ford/Lincoln Rocker Panel Reinforcement Sectioning Friday, 27 June 2025

    We are often asked, “Can I section this panel?” Let’s take a look at Ford/Lincoln vehicles and sectioning the rocker panel reinforcement.

  • Back-To-Basics: Backside Panel Refinish And Edging Thursday, 26 June 2025

    Sometimes, going back to the basics can make the difference between a quality repair and a failed repair. When repairing and refinishing, you might need to refinish the panel's backside and edges.

  • Hyundai Position Statement: Pre- And Post-Repair System Scanning - UPDATE Monday, 23 June 2025

    Hyundai released an updated position statement relating to pre- and post-repair system scanning.

  • App-Based Connected Services Considerations Tuesday, 17 June 2025

    Have you had an experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and...

  • Digital Key Considerations Tuesday, 17 June 2025

    The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner...

  • Back-To-Basics: Tire Tread Pattern Wednesday, 11 June 2025

    Sometimes going back-to-basics can make the difference between a quality repair and a failed repair. Let’s see how to identify tire tread patterns and their repair considerations.

  • Corrosion Protection Guidelines: Ford/Lincoln - UPDATE Tuesday, 10 June 2025

    A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that, left untreated,...

  • Rivian Restraints Wiring Thursday, 5 June 2025

    The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Rivian's position on this subject.