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Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.
These guides provide information about the vehicle that is useful to emergency response personnel. You may find ERGs available for many types of vehicles, but most OEMs focus on how to handle a high-voltage (HV) vehicle that has been involved in a collision.
For Honda/Acura vehicles, ERGs are linked on the:
- Honda OEM Information and Acura OEM Information under the Emergency Response Guide icon.
- OEM service website.
Honda/Acura has Emergency Response Guides and Quick Reference Guides. Even though the documents have different names, the type of information within them is similar.
These guides can be accessed for free and do not require a subscription to either website.
Here are step-by-step instructions on how to find ERGs and Quick Reference guides on the Honda/Acura service site:
- Go to techinfo.honda.com
- Click on the Hybrid and Other Emergency Response Guides link (left-hand side of webpage)
- Click on the link for the vehicle
It’s important to remember that the ERGs do not provide all the necessary information to repair HV vehicles. The OEM procedure and precautions always need to be followed to ensure the safety of the technician, as well as a complete, safe, and quality repair.
For links to the Honda/Acura ERGs and Quick Reference guides on the RTS Portal, check out the following pages:
Honda OEM Information
Acura OEM Information
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Article validated in 2026