OEM Emergency Response Guides

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

These guides provide information about the vehicle that is useful to emergency response personnel. You may find ERGs available for many types of vehicles, but most OEMs focus on how to handle a high-voltage (HV) vehicle that has been involved in a collision.

You can also find links to ERGs in the OEM Hybrid and Electric Vehicle Disable Search.

It is important to note that ERGs do not provide all necessary information to repair HV vehicles. OEM precautions and procedures always need to be used in order to ensure the safety of technicians, as well as a complete, safe, and quality repair.

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