OEM Emergency Response Guides: Volvo

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

These guides provide information about the vehicle that is useful to emergency response personnel. You may find ERGs available for many types of vehicles, but most OEMs focus on how to handle a high-voltage (HV) vehicle that has been involved in a collision.

These guides can be accessed for free and do not require a subscription. Here are step-by-step instructions on how to find an ERG on the Volvo service site:

  1. Go to www.volvotechinfo.com
  2. Click Vehicle Emergency Response Guide (right side of webpage)
  3. Select the vehicle

It's important to note that ERGs do not provide all necessary information to repair a HV vehicles. OEM precautions and procedures always need to be used in order to ensure the safety of technicians, as well as a complete, safe, and quality repair.

For additional Volvo information, check out the Volvo OEM Information page.

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