Updated: RTS Available Resources

Since its launch in July 2014, the I-CAR Repairability Technical Support (RTS) portal continues to be an ever-evolving source of features designed to aid all of those involved in the Collision Repair Industry. Here’s an updated breakdown of the features on the portal.

Quick Search By Vehicle
Developed in response to industry feedback, the Quick Search By Vehicle function is here to support your collision repair needs. With this search you can now select the year, make, and model and bring up results for Ask I-CAR, OEM Partial Part Replacement, OEM Restraints System Part Replacement, and OEM Hybrid and Electric Vehicle Disable Search.

OEM Information
Here you’ll find OEM technical articles and bulletins, position statements, and repair instructions. You’ll also find easy-to-use step-by-step videos on how to effectively access collision repair information, directly from the vehicle makers.

Collision Repair News
Your job requires that you keep on top of the latest in vehicle, tool and equipment technology – I-CAR is committed to helping you do so in one convenient place. We are regularly publishing new articles with the latest and greatest collision repair information.

OEM Partial Part Replacement Search
Many vehicle makers offer partial part replacement procedures for their vehicles. These procedures may involve sectioning or partial replacement at factory seams. This search tool helps save time by identifying which vehicles have partial part replacement procedures available.

OEM Calibration Requirement Search
Advanced driver assistance systems (ADAS) often require post-repair calibrations/aiming. This search tool will allow you to identify which system(s) a particular make/model might be equipped with. You’ll also be able to identify which parts and systems will set DTCs, illuminate MILs, require scan tools or other special equipment, and when calibrations are required. (Note: Access to OEM information is mandatory to perform post-repair calibration. A proper scan tool, special tools, and/or a test drive following OEM established parameters may also be required.)*

OEM Restraints System Part Replacement Search
Following an airbag or seatbelt pretensioner deployment, vehicle makers offer mandatory replacement and inspection criteria. The search tool below will help you save time by identifying which parts require replacement and which require inspection.

OEM Hybrid And Electric Vehicle Disable Search
Following OEM repair procedures is critical to repairing hybrid vehicles safely and efficiently. Properly disabling a hybrid vehicle is also critical for personal safety. The search tool below will help you identify where parts of the hybrid system are located, how to disable the hybrid system before repairs begin, and best practices to help ensure a complete, safe, and quality repair.

Ask I-CAR
I-CAR’s technical support team receives calls and emails from professionals like you looking for specific collision repair information. To help streamline access, we’re sharing the most common inquiries in a searchable database. If you can't find your answer you can submit a new question.

Check back often to see the many new and exciting features that will continue to expand and improve the RTS Portal.

  • Repairer Driven News: Rivian Updates Door Handle Procedure Sunday, 4 February 2035

    Repairer Driven News (RDN) released an article featuring an updated Rivian procedure.

  • 2025 SkillsUSA National Competition Results Monday, 30 June 2025

    The 2025 SkillsUSA National Leadership and Skills Conference took place on June 26, 2025. Every year I-CAR sends volunteers (virtually in 2021) to judge the collision repair technology competition....

  • Ford/Lincoln Rocker Panel Reinforcement Sectioning Friday, 27 June 2025

    We are often asked, “Can I section this panel?” Let’s take a look at Ford/Lincoln vehicles and sectioning the rocker panel reinforcement.

  • Back-To-Basics: Backside Panel Refinish And Edging Thursday, 26 June 2025

    Sometimes, going back to the basics can make the difference between a quality repair and a failed repair. When repairing and refinishing, you might need to refinish the panel's backside and edges.

  • Hyundai Position Statement: Pre- And Post-Repair System Scanning - UPDATE Monday, 23 June 2025

    Hyundai released an updated position statement relating to pre- and post-repair system scanning.

  • App-Based Connected Services Considerations Tuesday, 17 June 2025

    Have you had an experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and...

  • Digital Key Considerations Tuesday, 17 June 2025

    The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner...

  • Back-To-Basics: Tire Tread Pattern Wednesday, 11 June 2025

    Sometimes going back-to-basics can make the difference between a quality repair and a failed repair. Let’s see how to identify tire tread patterns and their repair considerations.

  • Corrosion Protection Guidelines: Ford/Lincoln - UPDATE Tuesday, 10 June 2025

    A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots that, left untreated,...

  • Rivian Restraints Wiring Thursday, 5 June 2025

    The question is often asked, "Can supplemental restraints system wiring be repaired?" The answer is: it depends on the vehicle maker. Let's take a look at Rivian's position on this subject.