Submit A New Collision Repair Question

Submit a new collision repair question here!

Submit A New Collision Repair Question

Please note that the I-CAR Repairability Technical Support Portal and Ask I-CAR are intended for use only by trained collision repair professionals.

Unable to find an answer to your technical question? No worries, submit your question using this form. A member of I-CAR’s expert team will respond to you within 24 hours.* If you would prefer to speak to an expert directly, please call during normal business hours (M-F, 7 a.m. – 4 p.m. CST*) at: 800-832-4990 option 1. (all calls may be recorded)

New Zealand Questions

Hyundai/Genesis Collision Repair Questions

Hyundai Motor America currently offers body repair manuals on these models in the U.S:

2019-2021 Nexo (FE)
2020-2021 Palisade (LX2)
2019-2021 Santa Fe (TMA)
2020-2021 Sonata (DN8A)

For BRMs not yet published, continue to submit an Ask I-CAR inquiry and we will send it to Hyundai/Genesis. Stay tuned for more information on the RTS website and for updates on additional Hyundai/Genesis body repair manuals being published.

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If submitting a question on BMW, Jaguar, Land Rover, or Mercedes-Benz please include a VIN so we can respond to your question effectively.

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*Inquiries received during normal business hours will be responded to within 24 hours. Inquiries received on weekends or holidays will be responded to within 24 hours of the next business day.