Please note that the I-CAR Repairability Technical Support Portal and Ask I-CAR are intended for use only by trained collision repair professionals.

Unable to find an answer to your technical question? No worries, submit your question using this form. A member of I-CAR’s expert team will respond to you within 24 hours.*

If you would prefer to leave a voicemail providing this information (including I-CAR ID and VIN), please call: 800-832-4990 option 1. (all calls may be recorded)

Please note that Ask I-CAR will not be available as of 4:00 pm (CT) Friday, December 20th through Wednesday, January 1st.

We will resume normal hours of operation on Thursday, January 2nd. Have a safe and happy holiday and Happy New Year.


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*Inquiries received during normal business hours will be responded to within 24 hours. Inquiries received on weekends or holidays will be responded to within 24 hours of the next business day.