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Home / Collision Repair News / OEM Emergency Response Guides: National Highway Traffic Safety Administration - UPDATE

OEM Emergency Response Guides: National Highway Traffic Safety Administration - UPDATE

Posted on 22 October 2025 | Share:
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Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

These guides provide information about the vehicle that is useful to emergency response personnel. You may find ERGs available for many types of vehicles, but most OEMs focus on how to handle a high-voltage (HV) vehicle that has been involved in a collision.

For certain models, the National Highway Traffic Safety Administration (NHTSA) website is useful. This website does not require a subscription to access.

Here are step-by-step instructions on how to find an ERG on the NHTSA site:

  1. Go to www.nhtsa.gov/emergency-response-guides
  2. Select Make from dropdown (middle of webpage)
  3. Select Model from dropdown
  4. Click Apply
  5. Click Guide or Rescue Sheet to open

It’s important to remember that the ERGs do not provide all the necessary information to repair HV vehicles. The OEM procedure and precautions always need to be followed to ensure the safety of the technician, as well as a complete, safe, and quality repair.

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Original article published July 30, 2021

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