Collision Information Website Access: Tesla

Why do I need a subscription to an OEM website if I have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.

With your RTS subscription, you gain access to a research department in your company for the hard to find information and on the information that needs clarification. While we can't send out vehicle maker repair procedures, (due to copyright laws) we can let you know if the information exists before you spend hours and money only to find out that the information does not exist.

Tesla offers Collision Procedures and Service Information for free and without a registered user account. To purchase a subscription to Diagnostic Software for access to Toolbox 3 Diagnostic Software and Standalone HV Shipping Evaluation Tool:

  1. Go to
  2. Click Sign In
  3. On the sign in page, click Create Account (center of page)
  4. Fill in your information and click Next (bottom of webpage)
  5. Fill in your information and click Create Account (center of webpage)
  6. Click on your name (top right of webpage)
  7. Select Subscriptions from dropdown
  8. Click Purchase (top of webpage)
  9. Select your country and account type, then click Continue To Subscription
  10. Select a subscription type, agree to Terms & Conditions, and click Continue
  11. Fill out billing address and click Continue To Payment
  12. Click Card (bottom of webpage)
  13. Enter your credit card information and click Place Order (bottom of webpage)

For additional Tesla information, check out the Tesla OEM Information page.

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