OEM Emergency Response Guides: Toyota/Lexus

OEM Emergency Response Guides: Toyota/Lexus

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

These guides provide information about the vehicle that is useful to emergency response personnel. You may find ERGs available for many types of vehicles, but most OEMs focus on how to handle a high-voltage (HV) vehicle that has been involved in a collision.

For Toyota/Lexus vehicles, these guides can be accessed for free and do not require a subscription.

Here are step-by-step instructions on how to find an ERG on the service site:

  1. Go to the techinfo.toyota.com
  2. Click on the Manuals tab (left-hand side of webpage)
  3. Select a Division (make), Model, and Year from the dropdowns
  4. Click Search
  5. Click on the Emergency Response Guide from the results displayed

Guides can also be viewed if you have a subscription and are logged in to the Toyota service site. This is convenient as it is not necessary to log out just to view the guide. To view the guides when logged in:

  1. Click on the TIS tab (top of webpage)
  2. Click on the Reference Information tab (top of webpage)
  3. Select a Division (make), Model, and Year from the dropdowns
  4. Select Technician from the Document Group dropdown
  5. Click Search
  6. Click on the Emergency Response Guide from the results displayed

It's important to note that ERGs do not provide all necessary information to repair a HV vehicles. OEM precautions and procedures will always need to be used in order to ensure the safety of technicians, as well as a complete, safe, and quality repair.

Additional I-CAR Collision Repair News you may find helpful:
Collision Information Website Access: Toyota/Lexus/Scion
Hybrid And Electric Vehicle Article Hotspot
OEM Emergency Response Guides


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