PrintI-CAR has been informed that there are emails circulating that appear to be from I-CAR referencing invoices. If you receive an email that looks suspicious, do NOT download any of the attachments, do NOT click on any of the links, and do NOT reply to the email. Phishing emails are in no way affiliated with I-CAR. I-CAR has no way of controlling these emails as they are not coming from I-CAR, but from a different source disguised as I-CAR. A good way to know if the email is a scam is to watch out for:
| Issue: | Example | Notes |
Spelling/grammar errors |
Do you want a partial waiver for the $2,270.28 that is 70 days out or a final and combine both invoices 3188 and 9646.
|
If the sentence does not read correctly or there are odd spelling errors, it can be an indication. |
Threats of penalties for not paying |
If payment is not recieved in the next 30 days a late fee of $500.00 will be added to the current invoice. Thanks! |
If it seems odd, be suspicious. |
Notices of late invoices/payments |
Per our conversation, inserted is the current account statement showing the three past due invoices. I would appreciate it If you could check on it and let me know when we can expect payment. Thanks! |
If it seems odd, be suspicious. |
Email address that doesn't end with @i-car.com |
I-CAR Conference (scheduling@fusiondentalspecialists.com) |
Email addresses should make sense. |
Email addresses that do not match the sender |
Sender is displayed as "ask@i-car.com," but is actually sending email to different address "nwaccounts@timbermart.ca" |
If in doubt, type the correct email address manually to inquire about the email. |
Text links in emails that don't match the URL |
Per our conversation, inserted is the current account statement showing the three past due invoices. I would appreciate it If you could check on it and let me know when we can expect payment. Thanks! |
Hover over the link without clicking it to display the real URL. |
Attachments that seem odd |
 |
An example is an attachement displayed as a pdf, but is actually a different file type. |
If you are unsure if an e-mail you received from I-CAR is suspicious, contact our customer care at (800) 422-7872 to confirm if it is an I-CAR authorized communication.
The following links will help with identifying phishing scams, how to avoid them, and what to do with them.
Consumer Information - Phishing
https://www.consumer.ftc.gov/articles/0003-phishing
Avoid Phishing Scams Video 6m 52s
https://www.lynda.com/Business-Software-tutorials/Avoiding-phishing-scams/624136/624201-4.html
Phishing and Whaling Video 54M 32s
https://www.lynda.com/IT-Infrastructure-tutorials/Cybersecurity-Awareness-Phishing-Whaling/648923-2.html