Step-By-Step: Accessing Mercedes-Benz Repair Information

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Step-By-Step: Accessing Mercedes-Benz Repair Information

Posted on 08 June 2015 | Share: |

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Mercedes-Benz OEM Information page.

To find the Mercedes-Benz repair information:

Go to www.startekinfo.com
Click Login (upper right corner)
Enter username and password
Click Log on
Click Technical Information incl. WIS, TIPS (right side of webpage)
Click Passenger
Review and close Information box ("x" in top right corner)
Scroll down and click WIS-net (right column about halfway down)
Click Xentry WIS (left menu)
A new popup window will open
Enter vehicle

option 1: Enter VIN (best search option)
option 2: Select Chassis Mode (use dropdown)

Click OK
Click Standard search
Click the "+" button under Groups area to filter by groups to search (60-65 are body related)
Click the "+" button under Information Types to filter the information received
Select All Information Types
Click Search (button turns dark blue when selections are made)
Click the Eye icon to view document (right side of webpage)

Additional I-CAR Collision Repair News you may find helpful:
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Hyundai	Does Hyundai have a sectioning procedure available?
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Mercedes-Benz	Can I-CAR send me Mercedes-Benz repair procedures?
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