Close
MENU

Follow us on @Ask_ICAR for daily updates.

Home / Collision Repair News / Step-By-Step: Accessing Volkswagen Repair Information

Step-By-Step: Accessing Volkswagen Repair Information

Posted on 15 May 2015 | Share: | Print Print

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Volkswagen OEM Information page.

To find the Volkswagen repair information:

  1. Go to www.erwin.vw.com
  2. Enter username and password (right side of page)
  3. Click Login
  4. Click Service Information (tabs across the top of page)
  5. Click Vehicle Identification Number or select Guided Search (tabs in center of the webpage)
  6. Enter the VIN (vehicle identification number) or select Year and Model (guided search)
  7. Category 1 select Repair Manual
  8. Category 2 select Body
  9. Click Search
  10. From the list select Body Repairs (Body Repairs, Body Collision Repair is general information that does not include sectioning procedures)
  11. Click OK (pop up window)
  12. Scroll down to the last page and click OK
  13. Scroll down to the table of contents and click the procedure

Per Volkswagen: "Google Chrome and Microsoft EDGE may work if you modify the setting which allows the program to open the Adobe PDF outside of the browser window. Opening the document within the EDGE or Chrome browser may not allow you to click past the Caution and Warnings message."


Additional I-CAR Collision Repair News you may find helpful:
Collision Information Website Access: Volkswagen

Related I-CAR Courses

Course Understanding Volkswagen Collision Repair

  • I-CAR Just In Time: EV Repair Tips Wednesday, 17 April 2024

    Sometimes seeing is understanding, that’s why I-CAR's technical team created the Just in Time video series to guide you through a variety of collision repair topics from ADAS and EVs to repair tips...

  • I-CAR RTS App Monday, 15 April 2024

    Looking for another tool for your toolbox? An informational guide at your fingertips? Well, the I-CAR Repairability Technical Support (RTS) app is what you are looking for!

  • Repairer Driven News: ADAS Radar Optimized Paint Color Resources Friday, 12 April 2024

    Changes in advanced driver assistance systems (ADAS) radar technology are introducing new refinishing considerations. Paint film thickness not only may affect the performance of ADAS radars, color...

  • Back-To-Basics: Window Tab Retractor Thursday, 11 April 2024

    Sometimes going back-to-basics can make the difference between a quality repair and a failed repair. Window regulators have evolved over the years, most now using a clip type retaining method. With...

  • High-Voltage Vehicle Paint Booth Quick Reference Tuesday, 9 April 2024

    When refinishing high-voltage (HV) vehicles, it is important to check for OEM paint booth temperature recommendations so that HV components do not get damaged in the heat.

  • Ford On Target 2024: Volume 1 Friday, 5 April 2024

    Ford has released the first installment of their On Target publication for 2024.

  • 3M Offers SOP And Process Hands-On Training and Skill Development Thursday, 4 April 2024

    The 3M Skills Development Center is a 15,000 sq ft facility where technicians can take a Body Repair Course or Paint Prep and Refinish Course. Both courses are majority hands-on of standard...

  • OEM Linking Pin: Nissan/INFINITI Outer Uniside Sectioning - Cut Line Clarification Wednesday, 3 April 2024

    As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that...

  • I-CAR Repairers Realm: All New RTS App From I-CAR - Now Available Friday, 29 March 2024

    I-CAR had a discussion on the new Repairability Technical Support (RTS) app from I-CAR.

  • OEM Linking Pin: Subaru Solterra Body Repair Manual Tuesday, 26 March 2024

    As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that...

Top Ten Vehicle Specific Questions

Hyundai Does Hyundai have a sectioning procedure available?
Kia Does Kia have a sectioning procedure available?
Chevrolet Does Chevrolet have a warning against sectioning when there is no procedure?
BMW Can I-CAR send me BMW repair procedures?
Honda What does Honda say about repairing damaged airbag system wiring harnesses?
Hyundai Does Hyundai have part replacement procedures available?
Mercedes-Benz Can I-CAR send me Mercedes-Benz repair procedures?
Honda What does Honda say about straightening front lower rails?
Subaru Do you have to replace a front passenger airbag on a Subaru even if the airbag did not deploy? The repair information seems to indicate that it should.
Nissan Is there a wiring repair procedure for the airbag connector?

Top Ten I-CAR Specific Questions

What does I-CAR say about using a recycled quarter panel assembly that includes the inner, outer, and reinforcements?
What does I-CAR say about straightening a kink?
Can I-CAR General Sectioning Guidelines be used?
What does I-CAR say about repairing damaged door intrusion beams?
What does I-CAR say about the decision to use recycled parts?
What does I-CAR say about replacing suspension parts in pairs?
What does I-CAR say about repairing damaged bumper reinforcements?
What does I-CAR say about repair tolerances?
What does I-CAR say about using recycled airbags?
What does I-CAR say about repairing damaged crush boxes?