Step-By-Step: Accessing Mercedes-Benz Repair Information

Step-By-Step: Accessing Mercedes-Benz Repair Information

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our the how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Mercedes-Benz OEM Information page.

To find the Mercedes-Benz repair information:

  1. Go to www.startekinfo.com
  2. Enter username and password (lower left)
  3. Click "GO"
  4. Click "Launch WIS-net" (middle column about halfway down)
  5. Click "Open" (bottom of page)
  6. Click "Run" (pop up)
  7. Enter "VIN" (top of the webpage) or select manually "Chassis Mode" (tabs in upper left)
  8. Click the left check boxes "60-65" (just select part location you need)
  9. Click the right check boxe "All Information Types"
  10. Click "Start Search" (upper left)
  11. Scroll down and click the procedure needed


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