Step-By-Step: Accessing Mercedes-Benz Repair Information

Step-By-Step: Accessing Mercedes-Benz Repair Information

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Mercedes-Benz OEM Information page.

To find the Mercedes-Benz repair information:

  1. Go to www.startekinfo.com
  2. Enter username and password (upper right)
  3. Click Log on
  4. Click Passenger (middle of the webpage)
  5. Click WIS-net (right column about halfway down)
  6. Click MB Workshop Resources (left side bar)
  7. Click Model chart for model codes (left side bar)
  8. Click WIS-net (left side bar)
  9. Click Launch WIS-net (left side bar)
  10. Update Java if needed.
  11. Click Launch WIS-net (left side bar)
  12. Follow Java prompts.
  13. Enter VIN (top of the webpage) or select manually Chassis Mode (tabs in upper left)
  14. Click the left check boxes 60-65 (just select part location you need)
  15. Click the right check boxes All Information Types
  16. Click Start Search (upper left)
  17. Scroll down and click the procedure needed

Additional I-CAR Collision Repair News you may find helpful:
Collision Information Website Access: Mercedes-Benz