Collision Repair News

Your job requires that you keep on top of the latest in vehicle, tool, and equipment technology – I-CAR is committed to helping you do so in one convenient place. We regularly publish new articles highlighting the latest and greatest collision repair information.

So check back often and follow us on X @Ask_ICAR to ensure you’re equipped with the most up-to-date collision repair technical information available in the industry.


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Collision Repair Industry News

Understanding Hybrid And Electric Vehicle Names

Posted on 07 May 2021

As more hybrid and electric vehicles appear on OEM sales and service information sites, it can be difficult to determine what type of vehicle it is. This is partly because there are so many names and terms used for the different powertrains out there. Despite all the different names, most people refer to all of these vehicles simply as an electric vehicle (EV). The RTS Team created this article to help you better understand the difference between the terms.

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Airbag Timing

Posted on 04 May 2021

Supplemental restraints systems (SRS) are complex, sophisticated safety systems in today’s vehicles. Properly repairing SRS after a collision is crucial to the safety of the vehicle occupants.

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Audi High-Voltage Technician Levels

Posted on 29 April 2021

As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

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Volkswagen High-Voltage Technician Levels

Posted on 29 April 2021

As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

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Beyond The Damage Report

Posted on 28 April 2021

by Lyle Van Voorst, I-CAR Instructor

When a potential customer enters a repair facility, they are usually focused on what comes next with having their vehicle repaired. Just like when you go to a doctor’s office, you’re there for a medical concern and not for a social visit. Similarly, a visit to a repair facility can have an emotional effect on the customer. From the receptionist to the estimator, how one approaches the customer is essential. This makes the first impression and level of professionalism so important. The customer’s number one concern is getting their vehicle repaired. The estimator’s number one priority is taking care of the customer.

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Ford/Lincoln Service Information Site VIN-Based Information Filtering

Posted on 22 April 2021

Service information sites are the standard on accessing repair and other vehicle information. Often these websites make minor upgrades or changes to navigating or otherwise using the site, but typically nothing that changes the information available on a particular vehicle.

However, on occasion, a service information website adds a feature that makes a difference in information available for the late-model vehicle being researched. Let’s take a look at the filtering features on the Ford/Lincoln website.

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Jaguar Land Rover: Who Requires Or Recommends MIG Brazing?

Posted on 13 April 2021

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Jaguar Land Rover (JLR) has to say.

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Ford On Target 2021: Volume 1

Posted on 05 April 2021

Ford has released the first installment of their On Target publication for 2021. Features of this issue include an article on 2021 Ford Bronco vehicle construction, which identifies the type of steel that specific body parts are made from.

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  • Your 2025 Favorites: Top Articles Friday, 16 January 2026

    As 2026 rolls in, we can reflect back on what the previous year had to offer. Let's take a look at some of the collision industry information you've been most interested in from this past year....

  • App-Based Connected Services Considerations: Toyota/Lexus Thursday, 15 January 2026

    Have you had the experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and may...

  • Digital Key Considerations: Toyota/Lexus Thursday, 15 January 2026

    The intermingling of technology and automobiles continues, with digital key offerings from most vehicle makers. Digital keys utilize smartphone technology to expand vehicle access and owner...

  • Nissan/INFINITI Position Statements: Advanced Driver Assistance System Components Thursday, 8 January 2026

    Nissan/INFINITI released position statements on the use of salvaged, aftermarket, and "secondary-market" advanced driver assistance systems (ADAS) components.

  • I-CAR Repairers Realm: RTS 2025 Year In Review - Now Available Tuesday, 6 January 2026

    I-CAR had a discussion on the Repairability Technical Support (RTS) 2025 year in review.

  • Ford On Target 2025: Volume 4 Monday, 5 January 2026

    Ford has released the fourth installment of their On Target publication for 2025.

  • Structural Sectioning Procedures: Ford/Lincoln - UPDATE Friday, 19 December 2025

    Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the...

  • Body Repair Manual Symbols: Hyundai Wednesday, 17 December 2025

    While looking at repair procedures in a body repair manual (BRM) you may notice that symbols are used to indicate specific operations or parts to be used during the repair process. Most BRMs provide a...

  • Body Repair Manual Symbols: Genesis Wednesday, 17 December 2025

    While looking at repair procedures in a body repair manual (BRM) you may notice that symbols are used to indicate specific operations or parts to be used during the repair process. Most BRMs provide a...

  • App-Based Connected Services Considerations: BMW Wednesday, 10 December 2025

    Have you had an experience where the vehicle notified the owner that it was being moved while it was in your repair facility? App-based connected services are available from many vehicle makers and...