As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

Vehicle makers may group their body repair manuals (BRM) in several different ways. Sometimes the BRMs will be grouped by a year range, some are listed as VIN specific, and others are arranged by a body code. Let’s take a look at Mazda to see how they group their BRMs.

What is the vehicle check-in process and why is it so important? This is the first and one of the most critical steps in the repair process. This is the time to build a relationship and trust with the customer, as well as gather all necessary information about the accident. If this is done incorrectly the whole repair process can be delayed, have added expenses for the shop and you can have an unhappy customer.

When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.

The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.

When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.

The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

I-CAR discusses steering and suspension diagnostics on Repairers Realm.

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that doesn’t control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option. Let’s take a closer look at Toyota/Lexus.

Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

Ford/Lincoln have a document that covers inspections on a high-voltage (HV) vehicle. This job aid provides an “overview of warnings and cautions needed and acceptable/not acceptable damage, as described in this document.”

What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"

What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"

You’ve been asking us if Honda/Acura allows weld-on attachments (pins, washers, tabs, etc.) on outer body panels for dent repair. Through our I-CAR linking pin activity, we reached out to Honda/Acura for the answer. Let’s take a look at their response.

Sometimes going back-to-basics can make the difference between a quality repair and a failed repair. When it comes to diagnosing and repairing wind noise and rattles, there are a few things to keep in mind.