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Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, "What needs to be inspected after a supplemental restraints system (SRS) deployment", or "Does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?" Let's take a closer look at the BMW/Mini website.

Wheel alignments are a common requirement on many collision damaged vehicles. Although the methods for measuring the alignment of the wheels can vary, the results should always be the same. The wheels should be aligned within OEM specifications.

As a collision repair technician, there is one part of a service manual that houses all of the information you would ever need…right? This is not the case with modern vehicles. You may be required to look in numerous manuals to find the information required to safely repair the vehicle.

In case you missed it, the National Automotive Technicians Education Foundation (NATEF) and the Automotive Youth Educational Systems (AYES) merged to become the ASE Education Foundation.

Repairer Driven News (RDN) released an article on the Rivian R1T electric truck and R1S electric SUV that are slated to be available summer 2021.

A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly, normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Ford/Lincoln say on the subject?

Ford/Lincoln released position statements on May 3rd, 2021, about repairing bumper covers on vehicles with advanced driver assistance systems (ADAS).

As more hybrid and electric vehicles appear on OEM sales and service information sites, it can be difficult to determine what type of vehicle it is. This is partly because there are so many names and terms used for the different powertrains out there. Despite all the different names, most people refer to all of these vehicles simply as an electric vehicle (EV). The RTS Team created this article to help you better understand the difference between the terms.

Supplemental restraints systems (SRS) are complex, sophisticated safety systems in today’s vehicles. Properly repairing SRS after a collision is crucial to the safety of the vehicle occupants.

I-CAR’s Dirk Fuchs and Scott VanHulle presented on the tools and safety aspects for repairing high-voltage (HV) vehicles during the Collision Hub World Fair.

Hyundai has body repair manuals (BRMs) available for some 2021 models.

As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

by Lyle Van Voorst, I-CAR Instructor

When a potential customer enters a repair facility, they are usually focused on what comes next with having their vehicle repaired. Just like when you go to a doctor’s office, you’re there for a medical concern and not for a social visit. Similarly, a visit to a repair facility can have an emotional effect on the customer. From the receptionist to the estimator, how one approaches the customer is essential. This makes the first impression and level of professionalism so important. The customer’s number one concern is getting their vehicle repaired. The estimator’s number one priority is taking care of the customer.