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Your job requires that you keep on top of the latest in vehicle, tool, and equipment technology – I-CAR is committed to helping you do so in one convenient place. We regularly publish new articles highlighting the latest and greatest collision repair information.
So check back often and follow us on X @Ask_ICAR to ensure you’re equipped with the most up-to-date collision repair technical information available in the industry.
As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.
As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.
by Lyle Van Voorst, I-CAR Instructor
When a potential customer enters a repair facility, they are usually focused on what comes next with having their vehicle repaired. Just like when you go to a doctor’s office, you’re there for a medical concern and not for a social visit. Similarly, a visit to a repair facility can have an emotional effect on the customer. From the receptionist to the estimator, how one approaches the customer is essential. This makes the first impression and level of professionalism so important. The customer’s number one concern is getting their vehicle repaired. The estimator’s number one priority is taking care of the customer.
Service information sites are the standard on accessing repair and other vehicle information. Often these websites make minor upgrades or changes to navigating or otherwise using the site, but typically nothing that changes the information available on a particular vehicle.
However, on occasion, a service information website adds a feature that makes a difference in information available for the late-model vehicle being researched. Let’s take a look at the filtering features on the Ford/Lincoln website.
I-CAR has released a course which covers identifying damage to advanced driver assistance systems (ADAS) sensor mounting locations.
Did you know that many OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what Audi has to say.
Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let’s see what Volkswagen has to say.
A spring edition of the General Motors (GM) Repair Insights magazine is now available. This issue highlights the all-new 2021 Buick Envision’s technology, performance, and safety.
Repairer Driven News (RDN) released an article on the Audi e-tron and the importance of the 12-volt battery and the roles it plays.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Jaguar Land Rover (JLR) has to say.
Did you know that some OEMs specify nugget size for spot and plug welds? This information is typically found within vehicle-specific repair procedures or can be found under general welding guidelines. Let's see what Hyundai has to say.
I-CAR has developed a course around the collision repair of Toyota vehicles.
Ford has released the first installment of their On Target publication for 2021. Features of this issue include an article on 2021 Ford Bronco vehicle construction, which identifies the type of steel that specific body parts are made from.
FCA/Stellantis released a position statement related to steering system inspection and part replacement after a collision.
In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Kia has to say.
As the industry continues to ask if pre- and post-repair system scanning is necessary, Toyota/Lexus/Scion provides their answer.
Are you wondering if a particular OEM or organization has a published statement on pre-repair and post-repair scanning? We have compiled a list of most of the statements on the subject, so you can...
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on...
BMW has released a position statement related to pre- and post-repair system scanning. The statement applies to All vehicles equipped with on board diagnostics II (OBD II).
Honda /Acura has updated their position statement on pre- and post-repair scanning to give more clarification on what is expected for scanning.
The I-CAR best practice article, Recycled Outer Quarter Panels w/Rolled Hem Flanges has gotten a lot of interest from the collision repair industry. It’s important to know which vehicles are...
As the industry continues to ask, are pre- and post-repair scans necessary, General Motors provides their answer.
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
Technicians should be aware of what’s required to keep advanced driver assistance systems (ADAS) running safely after a collision. Whether that be aiming a camera, which can cause a system to not...
FCA/Stellantis has released a position statement related to pre- and post-repair system scanning.
I-CAR is having a discussion on the growing issue of counterfeit collision repair parts.
Sometimes seeing is understanding, that’s why I-CAR's technical team created the Just in Time video series to guide you through a variety of collision repair topics from ADAS and EVs to repair tips...
Honda has released the third volume of The Joy Of Repair newsletter.
One of the many functions of the Repairability Technical Support (RTS) team is to assist the collision repair industry with understanding repair procedures. The team often receives questions such...
One of the many functions of the Repairability Technical Support (RTS) team is to assist the collision repair industry with understanding repair procedures. The team often receives questions such...
Volvo has updated its position statement on windshield replacements.
The role of the windshield is a lot more complex than simply allowing a view of the road ahead. It is considered a structural part of the vehicle as it contributes to the strength of the roof and...
I-CAR had a discussion on using the Database Enhancement Gateway (DEG) for repair planning.
Like your computer and mobile device, shop equipment may require updates to fix bugs or add new features. Miller Electric Manufacturing Co (Miller) manufactures welders, some of which support...
Great Designs In Steel (GDIS) 2026 covered multiple topics, many of which were presented by OEM engineers and tier 1 suppliers of body components.