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Collision Repair News

Your job requires that you keep on top of the latest in vehicle, tool, and equipment technology – I-CAR is committed to helping you do so in one convenient place. We regularly publish new articles highlighting the latest and greatest collision repair information.

So check back often and follow us on X @Ask_ICAR to ensure you’re equipped with the most up-to-date collision repair technical information available in the industry.


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I-CAR Best Practices

Collision Repair Industry News

Beyond The Damage Report

Posted on 28 April 2021

by Lyle Van Voorst, I-CAR Instructor

When a potential customer enters a repair facility, they are usually focused on what comes next with having their vehicle repaired. Just like when you go to a doctor’s office, you’re there for a medical concern and not for a social visit. Similarly, a visit to a repair facility can have an emotional effect on the customer. From the receptionist to the estimator, how one approaches the customer is essential. This makes the first impression and level of professionalism so important. The customer’s number one concern is getting their vehicle repaired. The estimator’s number one priority is taking care of the customer.

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Ford/Lincoln Service Information Site VIN-Based Information Filtering

Posted on 22 April 2021

Service information sites are the standard on accessing repair and other vehicle information. Often these websites make minor upgrades or changes to navigating or otherwise using the site, but typically nothing that changes the information available on a particular vehicle.

However, on occasion, a service information website adds a feature that makes a difference in information available for the late-model vehicle being researched. Let’s take a look at the filtering features on the Ford/Lincoln website.

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Jaguar Land Rover: Who Requires Or Recommends MIG Brazing?

Posted on 13 April 2021

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Jaguar Land Rover (JLR) has to say.

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Ford On Target 2021: Volume 1

Posted on 05 April 2021

Ford has released the first installment of their On Target publication for 2021. Features of this issue include an article on 2021 Ford Bronco vehicle construction, which identifies the type of steel that specific body parts are made from.

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Kia: Who Requires Or Recommends MIG Brazing?

Posted on 30 March 2021

In Europe, MIG brazing has been required or recommended on a widespread basis for several years. In the U.S., MIG brazing is not as common but is becoming more prevalent. As the RTS team is researching MIG brazing information, we are putting together a series of articles that identify OEM-specific MIG brazing recommendations and requirements for vehicles in the U.S. Let’s see what Kia has to say.

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Top Ten Vehicle Specific Questions

Hyundai Does Hyundai have a sectioning procedure available?
2014 Jeep CherokeeIs there a procedure available for resetting the active headrestt?
Kia Does Kia have a sectioning procedure available?
Chevrolet Does Chevrolet have a warning against sectioning when there is no procedure?
BMW Can I-CAR send me BMW repair procedures?
Hyundai Does Hyundai have part replacement procedures available?
Honda What does Honda say about repairing damaged airbag system wiring harnesses?
Mercedes-Benz Can I-CAR send me Mercedes-Benz repair procedures?
Honda What does Honda say about straightening front lower rails?
Subaru Do you have to replace a front passenger airbag on a Subaru even if the airbag did not deploy? The repair information seems to indicate that it should.

Top Ten I-CAR Specific Questions

What does I-CAR say about using a recycled quarter panel assembly that includes the inner, outer, and reinforcements?
What does I-CAR say about straightening a kink?
What does I-CAR say about the decision to use recycled parts?
Can I-CAR General Sectioning Guidelines be used?
What does I-CAR say about replacing suspension parts in pairs?
What does I-CAR say about repairing damaged door intrusion beams?
What does I-CAR say about repair tolerances?
What does I-CAR say about repairing damaged bumper reinforcements?
What does I-CAR say about using recycled airbags?
What does I-CAR say about repairing damaged crush boxes?