
Vehicle Check-In Process
- Posted on 11 February 2022
What is the vehicle check-in process and why is it so important? This is the first and one of the most critical steps in the repair process. This is the time to build a relationship and trust with the customer, as well as gather all necessary information about the accident. If this is done incorrectly the whole repair process can be delayed, have added expenses for the shop and you can have an unhappy customer.

Locating OEM-Approved HV Tools: Audi
- Posted on 10 February 2022
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.

Locating OEM-Approved HV Tools: Volkswagen
- Posted on 10 February 2022
When researching procedures for disabling a high-voltage (HV) vehicle, you may notice that many of the procedures require the use of specific tools. Some of them are OEM-specific tools or scan tools. Often identifying and locating where to purchase these specific tools can be difficult.
The RTS team is researching how to find these tools to make it easier for technicians performing these tasks. As we research the location of these special tools, we are compiling the information in a series of OEM-specific articles.

I-CAR Repairers Realm: Steering and Suspension Diagnostics - Now Available
- Posted on 04 February 2022
I-CAR discusses steering and suspension diagnostics on Repairers Realm.

OEM Emergency Response Guides: Mazda
- Posted on 03 February 2022
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

Non-SRS Wiring Repairs: Toyota/Lexus
- Posted on 01 February 2022
What is a non-SRS wiring repair? It is the repairing of an electrical component that is not part of the supplemental restraints system circuit (usually identified by yellow wire looms). As technology increases on vehicles, so does the number of components that utilize electricity. Many of the sensors and modules are becoming smarter and more sensitive. If the wire is too long, the wrong gauge, or spliced in the wrong location, it can cause malfunctions in the components that it’s powering. Many OEMs have different restrictions and guidelines for repairing wiring that doesn’t control SRS components. On the other hand, there are OEMs that don’t allow wiring repairs at all, so full harness replacement is the only option. Let’s take a closer look at Toyota/Lexus.

OEM Emergency Response Guides: Hyundai
- Posted on 28 January 2022
Are you looking for OEM emergency response guides (ERGs)? The Repairability Technical Support (RTS) team has located these guides and either houses them on the RTS website, provides links to webpages that house them, or provides articles with instructions on how to locate them.

Ford And Lincoln High-Voltage Battery Inspection Job Aid
- Posted on 26 January 2022
Ford/Lincoln have a document that covers inspections on a high-voltage (HV) vehicle. This job aid provides an “overview of warnings and cautions needed and acceptable/not acceptable damage, as described in this document.”

One-Time-Use Parts And Fasteners: Audi
- Posted on 21 January 2022
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"

One-Time-Use Parts And Fasteners: Volkswagen
- Posted on 21 January 2022
What is a one-time-use part, and how do you determine if a fastener, clip, or part can be reused? These are questions that we are confronted with in the collision industry quite a lot. The other big question is "Where do I find this information?"

OEM Linking Pin: Honda/Acura Weld-On Attachments - UPDATE
- Posted on 19 January 2022
You’ve been asking us if Honda/Acura allows weld-on attachments (pins, washers, tabs, etc.) on outer body panels for dent repair. Through our I-CAR linking pin activity, we reached out to Honda/Acura for the answer. Let’s take a look at their response.

Back-To-Basics: Test Driving For Wind Noise
- Posted on 18 January 2022
Sometimes going back-to-basics can make the difference between a quality repair and a failed repair. When it comes to diagnosing and repairing wind noise and rattles, there are a few things to keep in mind.

GM Repair Insights: Winter 2022
- Posted on 14 January 2022
A winter edition of the General Motors (GM) Repair Insights magazine is now available.

Ford/Lincoln ADAS Information Document
- Posted on 14 January 2022
Ford/Lincoln has a document that covers advanced driver assistance system (ADAS) information. The document provides an overview of all ADAS and components in one convenient location.

High-Voltage Vehicle Special Tools And Equipment
- Posted on 14 January 2022
When repairing high-voltage (HV) vehicles, many OEMs specify the use of special tools and equipment when handling and repairing these vehicles. There are also some specialized tools that are variations of everyday tools that we find in the repair facility. These tool variations are there to keep the technician safe during the repair process.
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Toyota/Lexus/Scion Position Statement: Pre- and Post-Repair System Scanning
Thursday, 28 July 2016
As the industry continues to ask if pre- and post-repair system scanning is necessary, Toyota/Lexus/Scion provides their answer.
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Pre- and Post-Repair System Scanning Statements
Wednesday, 9 January 2019
Are you wondering if a particular OEM or organization has a published statement on pre-repair and post-repair scanning? We have compiled a list of most of the statements on the subject, so you can...
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ADAS, Calibration, And Scanning Article Hotspot
Monday, 14 January 2019
Since advanced driver assistance systems (ADAS), scanning, and calibration first started becoming relevant, members of the collision repair industry have required as much knowledge as possible on...
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Honda/Acura Position Statement: Pre- and Post-Repair System Scanning - UPDATE
Wednesday, 22 May 2019
Honda /Acura has updated their position statement on pre- and post-repair scanning to give more clarification on what is expected for scanning.
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Quickly Identifying Outer Quarter Panels w/Rolled Hem Flanges
Monday, 5 March 2018
The I-CAR best practice article, Recycled Outer Quarter Panels w/Rolled Hem Flanges has gotten a lot of interest from the collision repair industry. It’s important to know which vehicles are...
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General Motors Position Statement: Pre- and Post-Repair System Scanning
Friday, 21 October 2016
As the industry continues to ask, are pre- and post-repair scans necessary, General Motors provides their answer.
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BMW Position Statement: Pre- and Post-Repair System Scanning - UPDATE
Friday, 10 April 2020
BMW has released a position statement related to pre- and post-repair system scanning. The statement applies to All vehicles equipped with on board diagnostics II (OBD II).
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Restraints Wiring Repairs
Monday, 23 May 2016
Over the past few months, we've been sharing OEM position statements on restraints wiring repairs. Now we're bringing them all together in one place for easy reference.
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FCA/Stellantis Position Statement: Pre- and Post-Repair System Scanning
Thursday, 9 June 2016
FCA/Stellantis has released a position statement related to pre- and post-repair system scanning.
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Nissan/INFINITI Position Statement: Pre- and Post-Repair System Scanning - UPDATE
Monday, 14 January 2019
Nissan/INFINITI updated their position statement on pre- and post-repair scanning. The revised position statement touches on more subjects and gives additional information on the subject.
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Repairer Driven News: Rivian Updates Door Handle Procedure
Sunday, 4 February 2035
Repairer Driven News (RDN) released an article featuring an updated Rivian procedure.
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Restraints System Mounting Location Repairability: Tesla
Friday, 4 April 2025
When repairing Tesla vehicles, it is important to read repair guidelines in the body repair manual, especially when it comes to repairing parts or panels that impact sensors are mounted to. Let’s...
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Body Construction And Material Guidelines: Rivian
Thursday, 3 April 2025
What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair...
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OEM Linking Pin: Genesis Defines Surrounding Parts
Wednesday, 2 April 2025
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We’ve had a technical inquiry that...
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Honda/Acura SRS Occupant Detection System Troubleshooting And Repair Information
Friday, 28 March 2025
Did you know that Honda has a Job Aid about supplement restraints system (SRS) troubleshooting and repair information?
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I-CAR Repairers Realm: Part Removal at Factory Seams Considerations - Now Available
Wednesday, 26 March 2025
I-CAR had a discussion on the consideration of part removal at factory seams.
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I-CAR Just In Time: Steering Knuckle Damage Inspection And Inner Tie Rod Damage
Tuesday, 25 March 2025
Sometimes seeing is understanding, that’s why I-CAR's technical team created the Just in Time video series to guide you through a variety of collision repair topics from ADAS and EVs to repair tips...
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High-Voltage Handling And Storage Considerations: General Motors - UPDATE
Thursday, 20 March 2025
High-voltage (HV) vehicles have some special considerations for handling and storing HV batteries and other components. The dangers of HV batteries are potential even after removal which is why...
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Acura Released The 2025 ADX Body Repair News
Wednesday, 19 March 2025
Acura released a Body Repair News bulletin for the 2025 Acura ADX. This document provides relevant information at a glance for this model.
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OEM Linking Pin: Honda/Acura Adhesively Bonded Joint Repair
Tuesday, 18 March 2025
As part of the I-CAR Repairability Technical Support (RTS) OEM linking pin activity, we are helping to connect the collision repair industry to the vehicle makers. We‘ve had technical inquiries that...
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