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Collision Repair News

Your job requires that you keep on top of the latest in vehicle, tool, and equipment technology – I-CAR is committed to helping you do so in one convenient place. We regularly publish new articles highlighting the latest and greatest collision repair information.

So check back often and follow us on Twitter @Ask_ICAR to ensure you’re equipped with the most up-to-date collision repair technical information available in the industry.


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Collision Repair Industry News

Bumper Cover Repair With ADAS: Ford/Lincoln - UPDATE

Posted on 10 May 2021

A simple bumper repair on a modern vehicle may not be as simple as it seems. New technologies like blind spot monitoring, adaptive cruise control, and other advanced driver assistance systems (ADAS) utilize sensors behind the bumper covers. The ability for these sensors to be able to see clearly, normally requires special caution when considering a bumper repair. Many OEMs have different levels of warnings when it comes to repairing bumper covers with ADAS. So, what does Ford/Lincoln say on the subject?

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Understanding Hybrid And Electric Vehicle Names

Posted on 07 May 2021

As more hybrid and electric vehicles appear on OEM sales and service information sites, it can be difficult to determine what type of vehicle it is. This is partly because there are so many names and terms used for the different powertrains out there. Despite all the different names, most people refer to all of these vehicles simply as an electric vehicle (EV). The RTS Team created this article to help you better understand the difference between the terms.

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Airbag Timing

Posted on 04 May 2021

Supplemental restraints systems (SRS) are complex, sophisticated safety systems in today’s vehicles. Properly repairing SRS after a collision is crucial to the safety of the vehicle occupants.

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Audi High-Voltage Technician Levels

Posted on 29 April 2021

As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

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Volkswagen High-Voltage Technician Levels

Posted on 29 April 2021

As electric-only, hybrid, and fuel cell electric vehicles are increasing in sales, they are becoming more commonplace in repair facilities. Along with the unique powertrains that come with these vehicles, also comes unique safety concerns. Regardless of vehicle maker, high-voltage (HV) systems pose a threat of injury or death if not handled properly. Only personnel with the proper training, PPE, tools, equipment, and service information should perform work on the HV systems.

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Beyond The Damage Report

Posted on 28 April 2021

by Lyle Van Voorst, I-CAR Instructor

When a potential customer enters a repair facility, they are usually focused on what comes next with having their vehicle repaired. Just like when you go to a doctor’s office, you’re there for a medical concern and not for a social visit. Similarly, a visit to a repair facility can have an emotional effect on the customer. From the receptionist to the estimator, how one approaches the customer is essential. This makes the first impression and level of professionalism so important. The customer’s number one concern is getting their vehicle repaired. The estimator’s number one priority is taking care of the customer.

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Ford/Lincoln Service Information Site VIN-Based Information Filtering

Posted on 22 April 2021

Service information sites are the standard on accessing repair and other vehicle information. Often these websites make minor upgrades or changes to navigating or otherwise using the site, but typically nothing that changes the information available on a particular vehicle.

However, on occasion, a service information website adds a feature that makes a difference in information available for the late-model vehicle being researched. Let’s take a look at the filtering features on the Ford/Lincoln website.

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Top Ten Vehicle Specific Questions

Hyundai Does Hyundai have a sectioning procedure available?
Kia Does Kia have a sectioning procedure available?
Chevrolet Does Chevrolet have a warning against sectioning when there is no procedure?
BMW Can I-CAR send me BMW repair procedures?
2014 Jeep CherokeeIs there a procedure available for resetting the active headrestt?
Hyundai Does Hyundai have part replacement procedures available?
Honda What does Honda say about repairing damaged airbag system wiring harnesses?
Mercedes-Benz Can I-CAR send me Mercedes-Benz repair procedures?
Honda What does Honda say about straightening front lower rails?
Subaru Do you have to replace a front passenger airbag on a Subaru even if the airbag did not deploy? The repair information seems to indicate that it should.

Top Ten I-CAR Specific Questions

What does I-CAR say about using a recycled quarter panel assembly that includes the inner, outer, and reinforcements?
What does I-CAR say about straightening a kink?
Can I-CAR General Sectioning Guidelines be used?
What does I-CAR say about the decision to use recycled parts?
What does I-CAR say about repairing damaged door intrusion beams?
What does I-CAR say about replacing suspension parts in pairs?
What does I-CAR say about repairing damaged bumper reinforcements?
What does I-CAR say about repair tolerances?
What does I-CAR say about using recycled airbags?
What does I-CAR say about repairing damaged crush boxes?