How to Use OEM Position Statements

How to Use OEM Position Statements

The collision repair industry has recently received a lot of position statements around a variety of topics. There is a tendency to treat these position statements as the end all, be all of what needs to be done. However, there are a few things that must be understood about position statements to use them appropriately.

Some position statements call attention to information that has been updated and is retroactive, these types of position statements may be the only place to find the information on older models. Many position statements are meant to call attention to the content that already exists in the service information, or training. Often, position statements give you high-level awareness to make a particular topic better known. You need to access the repair information and training to find out if there are more details behind the position statement. These details will often call out specific parts, special warnings, or explain how parts or systems are designed to operate.

Position statements are only one small step in the repair process. For example, FCA released a position statement called, “Adaptive Cruse Control (ACC) Module Sensor and Bracket Guidelines During Collision Repair and Damage Estimating.” The position statement gives an overview of the requirements when the sensor is removed. However, it does not detail all the information required to complete the repairs. You must access the repair information to find all of the required steps.

Knowing the underlying information behind a position statement can assist with conversations around repair situations. When all parties are educated, it ultimately results in helping to achieve a complete, safe, and quality repair.

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OEM Position Statements