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Collision Information Website Access: General Motors

Collision Information Website Access: General Motors

Why do I need a subscription to an OEM website if we have full subscription access to the I-CAR Repairability Technical Support (RTS) portal? This is a question received on a regular basis through Ask I-CAR. Let’s take a look at why and how to purchase an OEM subscription.

With your RTS subscription, you gain access to a research department in your company for the hard to find information and on the information that needs clarification. While we can't send out vehicle maker repair procedures, (due to copyright laws) we can let you know if the information exists before you spend hours and money only to find out that the information does not exist. Go to RTS Subscription Explanation for more information.

There are two GM websites available. The free,, website is a convenient one-stop to locate collision repair manuals, technical documents, positions statements, and the like. The pay website is where body repair manuals that are not located on the free site can be found as well as vehicle service information, the owner manual, the accessories manual, and other vehicle-specific bulletins are located.

GM has several subscription options available. To purchase a subscription:

  1. Go to
  2. Click on Login/Register (upper right-hand side of webpage)
  3. Click on Don’t Have An Account? Sign Up
  4. Complete each of the following sections:
    1. Customer Information
    2. Login and Password - pay attention to the special rules for the password
    3. Read through the Terms & Conditions Agreement and Click on I have read and agree to the Terms & Conditions
    4. Enter in the required Capcha and Click Save
  5. You will receive an email verification; the code will need to be entered and then Click Submit
  6. Once you have successfully registered, you will need to log into the website with your new credentials
  7. You will need to read through the Terms and Conditions of Use in the small window and Click the box by I have read and agree to the Terms & Conditions
  8. Click Agree and Continue
  9. Currently the status will be No Results Found
  10. You will need to go through and select the subscription for your needs
  11. Scroll to the bottom of the list, select Service Information
  12. From the drop down, you will select either the Days, Month, or Year subscription option
  13. Click Add to Cart
  14. Confirm your selection and Click Checkout
  15. You will need to read through the Terms and Conditions of Use in the small window and Click the box by I have read and agree to the Terms & Conditions
  16. Click Agree and Continue
  17. Verify all of your billing information
  18. Click Next
  19. Enter in payment information
  20. Click Place Order
  21. Go back into your account and your newly purchased subscription will be available
  22. Click Access to proceed to the service information

Click Step-by-Step Accessing General Motors Information for written instructions and a tutorial video on how to access vehicle-specific GM body repair manuals on their websites.

For additional links to General Motor vehicles, check out the following OEM pages:
Chevrolet OEM Page
GMC OEM page
Buick OEM Page
Cadillac OEM Page