OEM Hybrid And Electric Vehicle Disable Search


2013 Ford C-MAX Energi

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Click the links below for OEM repair information. (Note: additional purchase is required for a subscription to each OEM's repair information website.)


Yes No Not Identified
Scan Tool Required X
HV DVOM Required X

Accessing Disable Procedure

To find the Ford High-Voltage Disable Procedures:

  1. Go to www.motorcraftservice.com
  2. Click Login (upper right side of the webpage)
  3. Enter username and password (center of webpage)
  4. Click Submit
  5. Click on your Subscription Link (blue text under service information left side of webpage)
  6. New window will open
  7. Enter the VIN (upper left corner of the webpage) or click By Year & Model (top right of the webpage)
  8. Click on GO (bottom right of the webpage)
  9. Click on Workshop (tabs across top of webpage)
  10. Click on 14: Battery and Charging System under the category 4: Electrical
  11. Click on the text under Battery and Charging System for High Voltage Battery, Mounting and Cables
  12. Click on General Procedures and then click on the blue text for High Voltage Battery Disconnect and Connect - Hybrid Electric Vehicle (HEV)




Hybrid And Electric Vehicle Welding Best Practices

When welding on an HEV or EV, follow the same precautions as when welding on a conventional vehicle. In addition, there are precautions to take with the high-voltage battery. As a best practice, disconnect both the 12 V battery and the high-voltage battery service disconnect. (Note: Always disable the high-voltage battery following the vehicle makers repair information and follow all safety precautions.)


Refinish Precautions

"The High-Voltage Traction Battery (HVTB) in a Hybrid Electric Vehicle (HEV) can be affected and damaged by excessively high temperatures. The temperature in some body shop paint booths can exceed 60°C (140°F). Therefore, during refinishing operations, the paint booth temperature must be set at or below 60°C (140°F) with a bake time of 45 minutes or less. Temperatures in excess of 60°C (140°F) or bake durations longer than 45 minutes will require the HVTB be removed from the vehicle prior to placing in the paint booth."


Additional Information


* This matrix does not currently contain all production vehicles sold in the United States. Please refer back to this page frequently for the most up-to-date information. The following OEM specific repair information was identified from the vehicle makers’ repair information. The contents are based on the information available from the vehicle maker. Updates and additions will be posted as they become available. To ensure that the most recent information is used, always refer to the vehicle maker's technical information when disabling and working on hybrid and electric vehicles.


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