OEM Hybrid And Electric Vehicle Disable Search


2018 Smart Fortwo Electric

Click the links below for OEM repair information. (Note: additional purchase is required for a subscription to each OEM's repair information website.)



Yes No Not Identified
Scan Tool Required X
HV DVOM Required X

Accessing Disable Procedure

To find the Smart High-Voltage Disable Procedures:

  1. Go to www.startekinfo.com
  2. Click Login (top right corner of webpage)
  3. Enter username and password (lower left of webpage)
  4. Click Log on
  5. Click Explorer Passenger Technical Docs (right side of webpage)
  6. Click XENTRY WIS (top right of webpage)
  7. A new popup window opens
  8. Enter vehicle
    • option 1: Enter VIN (best search option)
    • option 2: Select Chassis Mode (use dropdown)
  9. Click OK
  10. Click Standard search
  11. Click "+" button under Groups
  12. Select 54 Electrical System, Equipment And Instruments
  13. Go to Information Types, click "+" button
  14. Select All Information Types
  15. Click Search icon (button turns dark blue when selection is made)
  16. Scroll down to Disable/enable high-voltage system
  17. Click Eye icon to view document (right side of webpage)



Hybrid And Electric Vehicle Welding Best Practices

When welding on a hybrid vehicle or electric vehicle, follow the same precautions as when welding on a conventional vehicle. In addition, there are precautions to take with the high-voltage battery. As a best practice, disconnect both the 12 V battery and the high-voltage battery service disconnect. (Note: Always disable the high-voltage battery following the vehicle makers repair information and follow all safety precautions.)


Refinish Precautions

"With air injection if the maximum permissible temperature of 75°C is not exceeded, the electronic components need not be removed." (ambient temperature)


*This matrix does not currently contain all production vehicles sold in the United States. The contents are based on OEM vehicle-specific repair information, other OEM-supplied documents available from the vehicle maker, OEM Emergency Response Guides, and the I-CAR OEM Linking Pin process. Updates and additions will be posted as they become available. To ensure that you are using the most recent information, always refer to vehicle maker technical information. Information displayed in quotes ("") are direct quotes from the OEM-specific/vehicle-specific information and/or the I-CAR OEM Linking Pin process. Refinish Precautions ambient or surface temperature disclosures were verified through the I-CAR OEM Linking Pin process.


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