Jaguar Land Rover Authorized Collision Repair Network Training Resources

This Jaguar Land Rover training is offered by I-CAR for the JLR Collision Network MET Technicians at the I-CAR Chicago Technical Center (CTC) in Vernon Hills, IL.


JLR MET Training Requirements

The Jaguar Land Rover ACADEMY is pleased to announce the start of the MET (Mechanical, Electrical and Trim) Training. This training is a new requirement for the Jaguar Land Rover Authorized Collision Repair Centers.

Jaguar Land Rover training is available at: jlrexcellence.com

For assistance with JLR online training site issues, please contact JLR Dealer Systems Support Group services. They will help with:

  • account set-up.
  • password resets.
  • issues launching courses.
  • online JLR test resets.

Email: jlrdssg@jaguarlandrover.com
Phone: 800-392-9090, Option 3
Fax: 800-886-1159
Support Hours: Mon-Fri, 8AM-9PM ET

To ensure a successful pass rate, the selected technician should have experience in Electrical Diagnostics or EV repair; this should be a technician who has electrical diagnostic capability. This does NOT need to be a Panel Technician.

Each JLR Authorized Collision Repair facility must have one technician that have completed the following per the US Global Learner Journey:

  • all of the required JLR online courses.
  • CDMS03221 - MET Basic Electrics.
  • CD2503538 - MET Bodyshop Air Conditioning System.
  • CD2503585 - MET Bodyshop Mechanical and Trim Processes.
  • CD2503586 - MET Bodyshop Steering and Wheel Alignment.


MET Job Role In Excellence


If you already have a technician under the MET job role in Excellence, you have no further action be taken in the LMS. Please make sure all technicians are added under both Jaguar and Land Rover. Please make sure MET technicians are added to both Jaguar and Land Rover.

How do I add or update the job role in Excellence?

If you have a technician in the system but is under the job role “Other,” please use the following directions:




















If you do not have an MET technician in the system at all, please use the following instructions:
























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