A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots, that left untreated will lead to corrosion, and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what we learned in this series.


Navigating OEM websites can be challenging when searching for collision repair procedures, especially as no two OEM websites are alike. What happens when you need to find other types of repair information, such as, “what needs to be inspected after a supplemental restraint system (SRS) deployment,” or “does the tire pressure monitoring system (TPMS) require a scan tool or specialty tool?” Let's take a closer look at the Mazda website.


You may have noticed that there are many cameras/sensors, that according to the OEM Calibration Requirements Search, require calibration if installed. This statement has brought up questions from the collision industry. What does it mean to install something? If the tailgate that houses the 360° camera is installed, even though the camera wasn’t removed from the tailgate, does that qualify as the camera being installed? Let’s take a look at how to interpret this information.


Vehicles equipped with advanced driver assistance systems (ADAS) change the repair process before they even enter the repair facility. Knowing what systems the vehicle maybe equipped with will keep you ahead of the game when it comes to laying out your repair process. There are many different ways of figuring out what ADAS the vehicle may be equipped with, but a tool on the Insurance Institute for Highway Safety (IIHS) website can help simplify this.


As part of the I-CAR Repairability Technical Support (RTS) OEM Linking Pin activity, we are helping to connect the collision repair industry to the vehicle makers. We recently noticed that some of the Mazda body repair manuals (BRM) were missing for certain model years. We reached out to Mazda for clarification.


Mazda, as with many other OEMs, has issued a pre- and post-repair scanning position statement. Let’s take a look at this position statement.


Collision repairs on vehicles equipped with Advanced Driver Assistance Systems (ADAS) can have more restrictions than vehicles without ADAS. Items that historically would be a simple repair, may now need to be replaced. The ADAS needs to be able to see/sense in some way, whether it be by radar, camera-view, ultrasonic, etc. Repairers need to keep sensor/camera field of vision clear to avoid system malfunctions. For example, repair material that would normally be used to repair a gouge in a bumper cover is now a problem because it can block the sensor’s field of vision and may not allow the…


Collision repairs on vehicles equipped with Advanced Driver Assistance Systems (ADAS) can have more restrictions than vehicles without ADAS. Items that historically would be a simple repair may now need to be replaced. The ADAS needs to be able to see/sense in some way, whether it be by radar, camera-view, ultrasonic, etc. Repairers need to keep sensor/camera field of vision clear to avoid system malfunctions. For example, repair material that would normally be used to repair a gouge in a bumper cover is now a problem because it can block the sensor’s field of vision and may not allow the…


One of the top technical inquires received at Ask I-CAR, “Is there a sectioning or partial replacement procedure available?” To help answer this question, RTS has an OEM Partial Part Replacement Search available. Here you will find information on if these procedures are available on a specific vehicle. Let’s take a closer look at the 2017 Mazda CX-9.


Mazda has updated their repair information website at www.mazdaserviceinfo.com This new website changes how to find the collision repair information you need.


Mazda’s position statement can now be accessed directly from the I-CAR RTS Portal. These position statement are housed on the Mazda OEM Information page. Let’s take a look at what the position statement includes.


Most refinish technicians have had a color they just can’t get to match to the vehicle. The chip looks good, but the sprayout doesn’t come close enough for a blendable match. However, there are situations where you may have the wrong spray technique. Some of the new colors on everyday vehicles require a unique and complex spray technique. A recent article by Repairer Driven News shows and explains PPG’s process for refinishing Mazda’s Machine Gray. Let’s take a look at some highlights from this article.


What is the MPa of the front lower rail? What is outer uniside made of; steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis. As we know with today’s vehicles, they can be constructed from a wide variety of materials. To repair vehicles, knowing if the OEM provides information on body construction materials and repair guidelines is a crucial step in providing a complete, safe and quality repair.


The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. The OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with Advance Driver Assistance Systems (ADAS). This includes systems such as Adaptive Cruise Control, Lane Keep Assist, and Collision Braking. It does not include Occupant Classification Systems (OCS), Steering Angle Sensors, battery disconnects, or other calibrations/initializations required, when not…


A key factor in collision repair is making long-lasting repairs. When a vehicle is repaired, many areas of corrosion protection are disturbed. This creates corrosion hot spots, that left untreated will lead to corrosion, and potentially a repair failure. However, there are certain precautions that can be taken to safely and properly restore the corrosion protection throughout the repair process. OEMs often give specifications on restoring corrosion protection. These specifications generally include seam sealer, adhesives, foam fillers, and cavity waxes. Let’s take a look at what Mazda says.


What is the MPa of the front lower rail? What is the outer uniside made of: steel, aluminum, or composite? Can heat be used to straighten or is it cold straightening only? What are the repair limitations? These are just some of the questions that the RTS team fields on a daily basis. As we know, today’s vehicles can be constructed from a wide variety of materials. Knowing if the OEM provides information on body construction materials and repair guidelines is a crucial step in providing a complete, safe, and quality repair. Let’s see what Mazda has to say.


Mazda has redesigned their repair information website. Let’s take a look at the new setup of Mazda’s website.


The addition of the OEM Calibration Requirements Search to the RTS portal was a big step for the collision industry. While this new feature has been well received, there has been some confusion about what is included in the search tool. The OEM Calibration Requirements Search is designed to provide information on the calibration requirements that are needed for vehicles equipped with advance driver assistance systems (ADAS). This includes systems such as ddaptive cruise control, lane keep assist, and collision braking. It does not include occupant classification systems (OCS), steering angle sensors, battery disconnects, or other calibrations/initializations required, when not…


Ask I-CAR receives many technical inquiries referring to sectioning. The collision repair industry wants to know where can you section, does the OEM have a sectioning procedure, and where can I find the sectioning procedure? Most OEMs allow sectioning to outer body panels and the front and rear rails. Sectioning reinforcements is not as common, as most reinforcements are replaced at factory seams. Parts are made from various materials including HSS, UHSS, aluminum, and carbon fiber. These parts also have complex designs to collapse or transfer collision forces in a specific manner. Introducing a sectioning joint to many of these…


Weld-through primers are generally a zinc-based product that is applied to the mating surfaces prior to welding. When the weld is performed, the zinc liquefies and flows into the weld-pool, protecting the weld from corrosion. Many OEMs have a position on when and how to use weld-through primer or when it shouldn’t be utilized. Let’s see what we have found for weld-through primer guidelines.