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Request
Does I-CAR determine what is or is not an included operation?
Response
I-CAR does not, and will not, make specific recommendations about how much time should be allotted to a repair, what is or is not an included operation, or which repair operations should be performed by a specific department. Rather, I-CAR is dedicated to providing those in the industry with the necessary knowledge and skills to achieve a complete, safe, and quality repairs.