OEM Hybrid And Electric Vehicle Disable Search


2017 Ford C-MAX Energi

Click the links below for OEM repair information. (Note: additional purchase is required for a subscription to each OEM's repair information website.)



Yes No Not Identified
Scan Tool Required X
HV DVOM Required X

Accessing Disable Procedure

To find the Ford High-Voltage Disable Procedures:

  1. Go to www.motorcraftservice.com
  2. Click Login (top right side of webpage)
  3. Enter username and password (middle of webpage)
  4. Click Submit
  5. Click All Vehicle Lines for Model Years 1994-Current blue text
  6. A new tab/window opens
  7. Enter vehicle
    • option 1: Enter By VIN
    • option 2: Enter By Year & Model
  8. Click Go
  9. Click Workshop tab (top of webpage)
  10. Go to 4: Electrical, click 14: Battery and Charging System
  11. Click High Voltage Battery, Mounting and Cables
  12. Click General Procedures
  13. Click High Voltage Battery Disconnect and Connect - Plug-In Hybrid Electric Vehicle (PHEV)



Hybrid And Electric Vehicle Welding Best Practices

When welding on a hybrid vehicle or electric vehicle, follow the same precautions as when welding on a conventional vehicle. In addition, there are precautions to take with the high-voltage battery. As a best practice, disconnect both the 12 V battery and the high-voltage battery service disconnect. (Note: Always disable the high-voltage battery following the vehicle makers repair information and follow all safety precautions.)

"NOTICE: Electric vehicles contain a HVTB (High Voltage Traction Battery) system. Before cutting or welding near the HVTB (High Voltage Traction Battery) , the HVTB (High Voltage Traction Battery) must be removed to avoid heat damage."


Refinish Precautions

Ford does not provide specific refinishing precautions for this vehicle.


Additional Information